Frequently asked questions

Is Wasslak a self-drive car rental or a chauffeured trip service?+

Wasslak is for pre-booked, point-to-point chauffeured trips — a driver takes you from your origin to your destination. It isn't a self-drive rental where you pick up and drop off a car yourself.

Do I need an account to book?+

Yes. A free account keeps your booking, receipt and driver's contact details safe and easy to find, and lets you manage or cancel a trip from one place.

How do I pay?+

By card, securely online, at checkout. Wasslak doesn't accept cash payments.

Can I change or cancel my booking?+

Yes — from your bookings page. Cancelling or changing the date/time close to your trip may incur a fee; the exact amount is shown before you confirm.

Which cities does Wasslak cover?+

Wasslak connects you with rental companies covering major Egyptian cities and airports, with more added as our partner network grows. Check the search page for the current list.

Are the rental companies verified?+

Yes. Every rental company is document-checked and approved by our team before they can list a trip.

How do I list my rental company on Wasslak?+

Register from the "Become a Partner" button. There are no upfront listing fees — you only pay a commission when you receive a booking.

How do I get support?+

Visit our Contact page for the current ways to reach us.